You are our most important client...
With over 20 years of professional decorating experience we combine traditional methods and the latest in decorating technology to deliver to you a clean, flawless and elegant service.
In 1997 we created our Client Service Charter, this charter is a guideline for you so you can rest assured that we will act with decorum whilst we deal with you and your home. This charter contains simple things from being friendly and professional to keeping the van clean and tidy so we leave a good impression for your neighbors.
THE WAY WE GIVE YOU PEACE OF MIND
- We provide a Public Liability Insurance of up too £5,000,000 so should the worst happen we can always set things right.
- Using the cutting edge technology of the Mirka DEROS System means we can provide dustless surface preparation.
- Upon request we will bring plastic containers and packaging to house any valuables for the duration of works.
- We maintain a customer diary that will keep you updated on the progress of the transformation if we cannot meet face to face.
- Thoroughly clean the areas of your home that we work in at the end of each day.
As one of the few Decorators in Hampshire qualified for Dulux Select Decorators we can provide:
- A 24 Month guarantee of all works providing Dulux products are used.
- We follow the strict guidelines set by Dulux to assure a fine finish.
- We are regularly assesed by Dulux to ensure consistant qaulity
- If something dreadful happens and an issue arises Dulux will provide arbitration. In extreme cases Dulux will contact another Select Decorator to finish the works.
- We stay up to date with the latest decorating methods and products by regularly attenting training courses.